Effective Date: September 12, 2026

Mei Chun Insurance Agency (“Mei Chun Insurance,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit www.meichuninsurance.com, contact us, request information or an insurance quote, or otherwise interact with our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Telephone number

• Mailing address

• Information submitted through contact or inquiry forms

• Information necessary to provide an insurance quote or assist with insurance products or services

• Communications you have with us

• Other information you choose to provide

Depending on the insurance product or service you request, additional information may be required. We encourage you not to submit highly sensitive information through a general website contact form unless specifically requested through an appropriate secure method.

Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website or service providers, such as:

• Internet Protocol (IP) address

• Browser and device information

• Operating system

• Pages viewed and links clicked

• Date and time of visits

• Referring website or source

• General website usage information

This information may be collected through cookies and similar technologies.

2. How We Use Your Information

We may use information we collect to:

• Respond to questions, inquiries, and requests

• Provide information about insurance products and services

• Assist with insurance quotes, applications, policies, and related services

• Communicate with you regarding your insurance needs

• Provide customer service

• Maintain and improve our website and services

• Protect against fraud, unauthorized activity, or misuse

• Maintain business and transaction records

• Comply with applicable legal, regulatory, and contractual obligations

• Carry out other purposes disclosed to you when information is collected

3. Insurance Quotes and Applications

When you request an insurance quote, apply for coverage, or ask us to assist you with an insurance product, we may need to collect additional personal information.

Information required for insurance underwriting, eligibility, pricing, enrollment, or policy administration may also be collected directly by an insurance carrier or other third-party provider.

The information required varies depending on the type of insurance and the applicable insurance carrier.

4. How We May Share Information

We do not sell your personal information for money.

We may disclose personal information when reasonably necessary to provide requested insurance products or services, including to:

• Insurance companies and carriers

• Insurance-related service providers

• Technology, website hosting, and communications providers

• Professional advisers and other vendors that support our business

• Government agencies, regulators, courts, or law enforcement when required or permitted by law

For example, when you ask us to obtain or assist with an insurance quote, relevant information may be provided to insurance carriers or their service providers so that they can evaluate your request.

We may also disclose information when reasonably necessary to protect our rights, property, customers, business, or others.

5. Mobile Information and SMS Privacy

We do not sell, rent, share, or disclose End Users' mobile information, including mobile phone numbers, SMS opt-in data, and consent information, to third parties or affiliates for marketing or promotional purposes.

Mobile information will not be shared or sold to third parties for their own marketing purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers as necessary to provide and deliver our text messaging services. These service providers may use such information only to provide services on our behalf and may not use it for their own marketing or promotional purposes.

If you consent to receive text messages from Mei Chun Insurance Agency, we may use your mobile number to communicate with you regarding your inquiries, insurance services, appointments, policy-related matters, or other communications for which you have provided consent.

Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP.

Consent to receive text messages is not a condition of purchasing any insurance product or service.

6. Third-Party Websites and Insurance Providers

Our website may contain links to websites, quote systems, portals, or services operated by insurance carriers and other third parties.

When you leave our website and use a third-party website or service, that third party's privacy policy and practices apply to information you provide to them.

Mei Chun Insurance Agency does not control the privacy, security, or content practices of independent third-party websites. We encourage you to review their privacy policies before submitting personal information.

7. Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and maintain security.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of some portions of the website.

8. Data Security

We use reasonable administrative, technical, and physical measures designed to protect personal information under our control.

However, no website, electronic communication, or information-storage system can be guaranteed to be completely secure. You should use appropriate caution when sending sensitive personal information electronically.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain appropriate business and insurance records, comply with legal or regulatory requirements, resolve disputes, and enforce agreements.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

10. Your Privacy Choices

You may contact us to ask questions about personal information you have provided to us or to request that we update or correct that information.

Depending on where you live and applicable law, you may have additional rights concerning your personal information. We will process applicable privacy requests in accordance with relevant legal requirements.

Please note that certain insurance, transaction, compliance, or other records may need to be retained even after a request to delete information.

11. Communications

If you provide your contact information, we may use it to respond to your inquiry or communicate with you regarding products or services you requested.

You may ask us to stop sending non-essential promotional communications. This does not prevent us from sending communications necessary to service an existing policy, respond to your request, or meet legal or regulatory obligations.

12. Children's Privacy

Our website and insurance services are not directed to children for the purpose of collecting personal information from them online.

We do not knowingly solicit personal information directly from children through our general website contact forms without appropriate authorization where required.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website, technology, or applicable requirements.

When we update this Privacy Policy, we may revise the effective date shown at the top of this page. We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Mei Chun Insurance Agency
2105 S Jefferson St.

1/FL Unit B8

Chicago, IL 60616
Website: www.meichuninsurance.com

Please use the contact information provided on our website for privacy-related questions or requests.